Customer Service Representative

Customer Service Representative
Job Number # 
12937
Employer 
SLAMMERS GYM Inc.
Job Location(s) 
Port Alberni
Number of Positions 
1
Date Posted 
Jul 29, 2015
Apply By 
Aug 15, 2015
Start Date 
2015-08-01
Schedule 
Part Time
Hours 
Up to 30 Hours per week available
Wage 
To be discussed
NOC Code 
6552
Source 
Employer
Details 

Responsibilities:

  • Member relations
  • Point of Sale Transactions
  • Walking through facility - Making sure members are safe and comfortable
  • Cleaning duties
  • Juice Bar

Member Relations:

  • Greet all members and guests in friendly and courteous manner
  • Manager member and guest enrollment in programs and events
  • Gather complete and accurate information from new member sign ups
  • Answer incoming calls in a clear, friendly and expedient manner
  • Provide information to the best of your ability; consistently review and update knowledge of programs, classes and club operations, SLAMMERS GYM events, policies etc

Point of Sale Transactions:

  • Processing membership contracts professionally
  • Understand and update/track inventory
  • Be proficient with opening and closing the Point of Sale cash drawers

Juice Bar:

  • Prepare custom blended protein shakes
  • Maintain appropriate levels of all juice bar supplies
  • Maintain a sanitary and organized workspace 
Qualifications 
  • Exhibit and practice a high level of dedication to SLAMMERS GYM's vision, mission and culture
  • Possess good judgment and superior customer service and communications skills
  • Must represent oneself in a professional, ethical and respectful manner at all times
  • Exceptional interpersonal skills, working with team members and clients
  • Able to multi-task efficiently and effectively while giving proper service
  • Possess excellent conflict resolution skills and able to diplomatically manage confrontation
  • Must be available to work a variety of work hours including day, evening, weekends & holidays
  • Able to withstand physical requirements of the job as described for the duration of shift, including standing and walking
  • Familiarity with Microsoft Word & Excel and ability to quickly comprehend and absorb club software
  • Exhibit the characteristics of a healthy lifestyle 
How to Apply 

Please apply in person to SLAMMERS GYM and leave it with the front desk staff

4110 6th Avenue, Port Alberni